SAP Knowledge Base Article - Public

3204098 - Learning (LMS) Custom Field data missing in Story due to missing label/translation

Symptom

Learning (LMS) custom field is not displaying values in Story report.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors People Analytics
  • SAP SuccessFactors Learning

Reproducing the Issue

  1. Login to SF
  2. Navigate to Reporting
  3. Create a new Story report based on Leaning connection
  4. Add the columns for custom field (User > User Custom Fields)
  5. Click on Preview
  6. No data displayed on Custom Field column.

Cause

No label or translation added for the values of the Custom Field.

Resolution

  1. Navigate to Learning Administration
  2. Expand System Administration > Custom Fields > User
  3. Search for the Custom Field
  4. Click "Edit" icon for the custom field
  5. Fill out "Description" textbox
  6. Click the "Globe" icon beside Description and provide labels for all languages
  7. Click "Apply Changes" to save.




Note: If existing Story is still not displaying values for Custom field, recreate the report.

Keywords

Story report, people analytics, sac, learning, lms, custom, field, fields, user, data, missing, not listed, appearing, language, globe, translation, label, description, locale, title, blank, hidden, learning administration, system , KBA , LOD-SF-ANA-SAC-QDS , Query Designer - Filter, Calculated Column, Params , LOD-SF-LMS-SAC , Stories for Learning , Problem

Product

SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Learning all versions

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