SAP Knowledge Base Article - Public

3204098 - Report Story: Learning Custom Field Data is missing

Symptom

The LMS or Learning custom fields are not displaying values in Report Story

Environment

SAP SuccessFactors HXM Core
SuccessFactors People Analytics
Embedded Usage of SAP Analytics Cloud

Reproducing the Issue

1. Create a New Report Story
2. Add the columns for custom fields (User > User Custom Fields)
3. Click on Preview Query
Result: No data displayed on Custom fields column

Cause

No label and Translated labels added for the values of the custom field

Resolution

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

1. Go to Learning Administration
2. Expand System Administration , then Custom Fields
3. Select User
4. Click on Search button and find the custom field
5. Click Edit icon for the custom field
6. Fill out Description textbox
7. Click the Globe icon beside Description and provide labels for all languages






8. Click Apply Changes to save

NOTE: If existing Story is still not displaying values for Custom field, recreate the report

Keywords

Custom field, Learning, LMS, Report Story, Story, User, People Analytics , KBA , LOD-SF-ANA-SAC-QDS , Query Designer - Filter, Calculated Column, Params , Problem

Product

SAP SuccessFactors HXM Core 2111