SAP Knowledge Base Article - Public

3204098 - Report Story: Learning Custom Field Data is missing


The LMS or Learning custom fields are not displaying values in Report Story.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Learning

Reproducing the Issue

  1. Create a New Report Story >
  2. Add the columns for custom fields (User > User Custom Fields) >
  3. Click on Preview Query >
  4. Result: No data displayed on Custom fields column.


No label and Translated labels added for the values of the custom field.


  1. Go to Learning Administration >
  2. Expand System Administration, then Custom Fields >
  3. Select User >
  4. Click on Search button and find the custom field >
  5. Click Edit icon for the custom field >
  6. Fill out Description textbox >
  7. Click the Globe icon beside Description and provide labels for all languages >

  8. Click Apply Changes to save.

NOTE: If existing Story is still not displaying values for Custom field, recreate the report.

To have a different system behavior, it would be possible to have an enhancement request (KBA 2090228) created for it, where the Learning Product Management team can further review and assess the requested functionality to be considered in a future release.


custom, field, Learning, LMS, report, story, user, people, analytics, data, missing, language, locale, title, description , KBA , LOD-SF-ANA-SAC-QDS , Query Designer - Filter, Calculated Column, Params , LOD-SF-LMS-SAC , Stories for Learning , Problem


SAP SuccessFactors HXM Suite all versions ; SAP SuccessFactors Learning all versions


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