Symptom
- Guidelines are updating in the worksheets after related fields are changed, whereas in the Compensation/Open profile tab (accessible through the three little dots beside the employee's name) they are not updating;
- Eligibility rules are being correctly applied in the worksheet for standard and custom fields, but in the Compensation/Open profile tab they are not working for the latter.
**Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental**
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Environment
SAP SuccessFactors Compensation
Product
SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HXM Suite all versions
Keywords
SF, Success, Factors, SF, Compensation, Open, profile, tab, guidelines, eligibity, rules, updated, applied, CMP-29219, CMP-29234 , KBA , LOD-SF-CMP-GDL , Guidelines, configuration, CSV data, etc. , LOD-SF-CMP-FRM , Forms & Templates , Problem
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