SAP Knowledge Base Article - Preview

3204114 - Issues in the Compensation (Open) profile tab: guidelines not updating and eligibility rules not being applied - Compensation

Symptom

  • Guidelines are updating in the worksheets after related fields are changed, whereas in the Compensation/Open profile tab (accessible through the three little dots beside the employee's name) they are not updating;
  • Eligibility rules are being correctly applied in the worksheet for standard and custom fields, but in the Compensation/Open profile tab they are not working for the latter.

**Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental**


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Environment

SAP SuccessFactors Compensation

Product

SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HXM Suite all versions

Keywords

SF, Success, Factors, SF, Compensation, Open, profile, tab, guidelines, eligibity, rules, updated, applied, CMP-29219, CMP-29234 , KBA , LOD-SF-CMP-GDL , Guidelines, configuration, CSV data, etc. , LOD-SF-CMP-FRM , Forms & Templates , Problem

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