SAP Knowledge Base Article - Public

3204144 - SAP Analyitics Cloud(SAC) Mobile App crashes when opening it on Android devices


  • The SAC Mobile App crashes directly when opening it on Android devices.
  • The mobile app on IOS devices works fine.
  • The app is deployed and managed by Mobile Device Management (MDM).


  • SAP Analytics Cloud 2022.2

Reproducing the Issue

  1. Open the SAC App on an Android device.
  2. It is crashed and closed.



An additional slash '/' is added at the end of SAC URL when deploying the app by MDM.


Remove the slash by MDM.

See Also


SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, sap analyst cloud, mam, mdm, emm, VMware, AirWatch, Microsoft, Intune, MobileIron , KBA , LOD-ANA-MOB-AND , SAC Mobile Android Specific , Problem


SAP Analytics Cloud 1.0