SAP Knowledge Base Article - Public

3204246 - Help Content Not Available - Microsoft Edge

Symptom

Error occurs when trying to view Help content in SuccessFactors: "No help content available for this application"

This occurs for Edge, but works correctly in Chrome

Reproducing the Issue

Access SuccessFactors and select the '?' symbol in the header to open Help Content

Cause

Site is not trusted for Edge

Resolution

On your desktop, do the following:

  1. Click on the Search/Start menu
  2. Type Internet Options and select the application result
  3. Click on the 'Security' tab
  4. Click on 'Trusted Sites'
  5. Click on the 'Sites Button'
  6. Enter the site address
  7. Click 'Add'

Keywords

KBA , KM-SEN-CMP , Web Assistant , Problem

Product

SAP SuccessFactors HXM Suite Core 2205