SAP Knowledge Base Article - Public

3204246 - Help Content Not Available - Microsoft Edge


Error occurs when trying to view Help content in SuccessFactors: "No help content available for this application"

This occurs for Edge, but works correctly in Chrome

Reproducing the Issue

Access SuccessFactors and select the '?' symbol in the header to open Help Content


Site is not trusted for Edge


On your desktop, do the following:

  1. Click on the Search/Start menu
  2. Type Internet Options and select the application result
  3. Click on the 'Security' tab
  4. Click on 'Trusted Sites'
  5. Click on the 'Sites Button'
  6. Enter the site address
  7. Click 'Add'


KBA , KM-SEN-CMP , SAP Companion former known as Web Assistant , Problem


SAP SuccessFactors HXM Suite Core 2205