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3204407 - Payroll Unified Configuration not loading.

Symptom

Enter on Employee Central transaction Payroll Unified configuration, then the screen keeps loading with three dots. 


In F12 error prompts: 

GEThttps://XXXXXXXXXXXXXXXX/odata/v2/FOEventReason?$format=json&$expand=nameTranslationNav,eventNav/picklistLabels&$select=externalCode,name,nameTranslationNav/value_localized,eventNav/picklistLabels/locale,eventNav/picklistLabels/label 400

FOEventReason?$format=json&$expand=nameTranslation…cklistLabels/locale,eventNav/picklistLabels/label

    1. error: {code: "COE_PROPERTY_NOT_FOUND", message: {lang: "en-US",…}}

      1. code: "COE_PROPERTY_NOT_FOUND"
      2. message: {lang: "en-US",…}

        1. lang: "en-US"
        2. value: "[COE0021]Invalid property names: FOEventReason/nameTranslationNav. Please check the property name in Admin Center > OData API Data Dictionary or entity metadata. Ensure there were no data model changes that removed this field, and please execute a refresh metadata to ensure the cache is not corrupted."
          
      {error: {code: "COE_PROPERTY_NOT_FOUND", message: {lang: "en-US",…}}}
      

<Property Name="name" Type="Edm.String" Nullable="true" sap:required="false" sap:creatable="false" sap:updatable="false" sap:upsertable="true" sap:visible="true" sap:sortable="true" sap:filterable="true" MaxLength="32" sap:label="Event Reason Name"/>

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

  


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Environment

SAP SuccessFactors Employee Central Payroll

Pay statement

Product

SAP SuccessFactors HXM Core 2111

Keywords

payroll unified configuration,not loading,ODATA API, , KBA , LOD-EC-ECP-SF-PST , EC Payroll Pay Statement , Problem

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