Symptom
The new hire data is being assigned to the recruiter instead of the hiring manager.
Environment
SAP SuccessFactors Onboarding
Cause
Incorrect person assigned as manager in RCM > ONB.
Resolution
Please check in suite integration test page in provisioning and verify what is the person assigned as the manager there.
To make sure that the NHD will be assigned to the desired manager, enter the ID properly in recruiter and confirm the behavior in provisioning.
Keywords
OBX, onboarding, NHD, recruiter hiring manager, incorrect assignment, suite integration , KBA , LOD-SF-OBX-RCM , Initiate onboarding from RCM , Problem
Product
SAP SuccessFactors Onboarding all versions