Symptom
Users see that there are activities on the New Hire Tasks Todo tile but when they clicks on the tile it open showing no activities.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Log in as the user
- There are [NUMBER] activities showing on the New Hire Tasks Todo tile
- The user clicks to open the tile
- There are no activities to complete
Cause
- User missing Equipment Task permission.
- User missing Target population.
Resolution
Make sure the user has RBP permissions to see the tasks:
If the candidates are external user:
- Target population : External Onboarding User
- Onboarding or Offboarding Object Permissions : Equipment Task
If the candidates are internal user:
- Target population : All(Employees)
- Onboarding or Offboarding Object Permissions : Equipment Task
Keywords
External, User, Permission, Count, Mismatch, New, Hire, Activities, Onboarding, Onb, Obx, Task, Internal, Target, Population, Tile , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem
Product
SAP SuccessFactors Onboarding all versions