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3204466 - System copy - Unable to create database information file - SAP ASE for BS


  • While running a homogeneous system copy with load of a dumped database, the following error is returned

              Automatic load of database '<SID>' failed.
              Refer to trace file sapinst_dev.log for further information.
              Perform a manual database load. When finished, confirm with OK.
              Otherwise the installation will abort.

  • The sapinst_dev.log file has the following entries

             TRACE      yyyy-mm-dd hh:mm:ss (root/sapinst) (startInstallation)                                                                                          
             syb_isql_pipe: Backup Server: Unable to create database information file /sapsoftware/TEMP/<SID>_BS_6_6624_1933020874 : Permission denied.             
             TRACE      yyyy-mm-dd hh:mm:ss (root/sapinst) (startInstallation)                                                                                          
             syb_isql_pipe: State: ZZZZZ Error: 8009                                                                                                                        
            TRACE      yyyy-mm-dd hh:mm:ss (root/sapinst) (startInstallation)                                                                                          
            syb_isql_pipe: Error encountered by Backup Server.  Please refer to Backup Server messages for details. 



  • SAP Adaptive Server Enterprise (ASE) 16.0
  • SAP NetWeaver (NW) - All versions


SAP Adaptive Server Enterprise all versions ; SAP NetWeaver 7.4


system copy, permission denied, 8009 , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

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