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SAP Knowledge Base Article - PreviewSymptom
- You are using the Agent Desktop (Service Agent Console) along with the CTI Local Adapter
- Simulating calls to C4C do not work
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Environment
- SAP Cloud for Customer
- SAP Cloud for Service
- SAP Cloud for Sales
Product
SAP Cloud for Customer core applications 2202
Keywords
CTI Adapter, simulate, test, http://localhost:36729 , KBA , LOD-CRM-LA , Live Activity , Problem
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