SAP Knowledge Base Article - Public

3204563 - After deleting the main Account of a Contact, no Account appears in the Contacts OWL


When you delete the main Account of a Contact with multiple Accounts, no Account appears in the Contact OWL


SAP Cloud for Customer


The system will not automatically pick any of the other accounts a contact might be already assigned to as this may falsify master data.  You can manually change the Account from within the Contact.


This is the expected system behaviour.

See Also

  • 2852852 - Fields Are Removed when Contact Relationships Is Deleted from Account
  • 2853221 - Removing the Contact's Account also deletes the contact's relationship data


 account, contact , KBA , LOD-CRM-ACC , Account , Problem


SAP Cloud for Customer core applications 2202