SAP Knowledge Base Article - Public

3204602 - Supplemental Tasks are still shown in My Team tile even the Employee has completed or dismissed them - 1H 2022

Symptom

With the enhancement WEF-21731 it is now possible to create supplemental tasks for the Latest Home Page. However, tasks that were completed or dismissed by the Employee are still shown to the Manager under My Team tile.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Go to Manage Home Page;
  2. Click on "Manage Supplemental Tasks";
  3. Create a Supplemental Task;



  4. As the user who is assigned to the Target Group, go to Home Page and click on "Mark as Complete” or "Dismiss" under the task;



  5. Proxy as the Manager;



    The My Team tile still shows the task as if the Employee has not completed or dismissed it.



Resolution

Our Engineering Team is currently investigating this issue. Please follow this KBA to get updates on the investigation.

See Also

What's New Viewer - Supplemental Tasks on the Latest Home Page

Keywords

SF, SuccessFactors, Platform, PLT, Home Page, Latest Home Page, Supplemental, To-Do, To Do, Tasks, Task, Take Action, Set Goals, enhancement, manager, complete, dismiss, show, shown, WEF-21731, b2205, 1H 2022 , KBA , LOD-SF-PLT-HOM , Home Page , Bug Filed

Product

SAP SuccessFactors HXM Suite Core 2205