Symptom
People Profile page does not open directly upon clicking people search result, Quick Card opens instead.
Environment
SAP SuccessFactors HXM Suite Core 2205
Reproducing the Issue
>login to the instance
>search for user in the people search
>click on the user's name and employee profile will not open
Cause
This 'onclick' behavior for people search results is controlled via the following setting-
- Admin Center → Company System and Logo Settings → Selecting a user from global header search will show the quick card
Having this option enabled will result in Quick card being opened when a people search result is clicked upon.
Resolution
In order to have Profile page open up directly upon clicking people search result, please uncheck the option "Admin Center → Company System and Logo Settings → Selecting a user from global header search will show the quick card"
Keywords
People,Search,Click,Profile,Open,Quick,Card , KBA , LOD-SF-PLT-SRH , Search , How To