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3204753 - Particular AP server sapstarsrv got terminated frequently

Symptom

  • sapstartsrv process consumed a lot of memory
  • sapstartsrv process got killed/terminated time to time due to Out Of Memory (OOM)

Following trace can be seen from sapstartsrv C-stack: (sapstartsrv C-stack can be collected by running "sapstack <sapstartsrv PID>" command)

0x0000XXXXXXXXXXXX in soap_flush_raw ()
0x0000XXXXXXXXXXXX in soap_send_raw.cold ()
0x0000XXXXXXXXXXXX in soap_out_SAPControl__STATE_COLOR(soap*, char const*, int, SAPControl__STATE_COLOR const*, char const*) ()
0x0000XXXXXXXXXXXX in soap_out_SAPControl__SyslogEntry(soap*, char const*, int, SAPControl__SyslogEntry const*, char const*) ()
0x0000XXXXXXXXXXXX in soap_out_SAPControl__ArrayOfSyslogEntry(soap*, char const*, int, SAPControl__ArrayOfSyslogEntry const*, char const*) ()
0x0000XXXXXXXXXXXX in soap_out_SAPControl__ABAPReadSyslogResponse(soap*, char const*, int, SAPControl__ABAPReadSyslogResponse const*, char const*) ()
0x0000XXXXXXXXXXXX in soap_serve_SAPControl__ABAPReadSyslog(soap*) ()
0x0000XXXXXXXXXXXX in WebServiceWorker ()


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Keywords

SM21 Syslog sapstartsrv ABAPReadSyslog , KBA , BC-CST-STS , Startup Service , Problem

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