SAP Knowledge Base Article - Public

3204784 - Calculated column fields having different/duplicated labels when run by some users


When a user runs a report and see data in preview all the calculated column labels shows correctly, and when this report is exported offline will see different/duplicated calculated column labels.

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  • SAP SuccessFactors HXM Suite
    • Analytics & Reporting(Ad Hoc, YouCalc, Canvas / ORD)
      • Advanced Reporting (ODS)

Reproducing the Issue

  1. Login into instance
  2. Under reporting --> Run a canvas report 
  3. In online can see all the calculated column labels are showing correctly
  4. Export the report offline and can see Labels are different


This happens when we apply different label for a calculated column in Multiple locales.

Suppose if Bizx locale is in EN_UK and in calculated column if we set one Label ("X") in EN_US and different label ("X1") in EN_UK.

and when user "A" runs the report for whom the locale present in user maintenance is "EN_US"

In online Preview the output will be shown same as Bizx locale and we can see Label "X1" but the same report when exported offline we see Label "X"

Offline export uses the language from WFA user maintenance.


Whenever we see different calculated column label in offline export then compared with online preview.

First we need to edit the report and check if the calculated column has different names defined in different locale's and

In user maintenance we need to check the locale of the user running the report.

The calculated column label in output file matches with Locale set for user in user maintenance.


Calculated, Column, Different, Label, Locale, User, Maintenance, Canvas, report, offline, online, Preview, export, WFA , KBA , LOD-SF-ANA-ADV , Advanced Reporting (ODS) , Problem


SAP SuccessFactors HXM Suite 2205