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3204968 - Troubleshooting Task Gateway BAdI - /IWWRK/BADI_WF_BEFORE_UPD_IB


BAdI /IWWRK/BADI_WF_BEFORE_UPD_IB is implemented according to the guidelines of KBA 3156406 - Task Gateway BAdI -  /IWWRK/BADI_WF_BEFORE_UPD_IB, but the BAdI is not called, the following symptoms are experienced in Fiori My Inbox application: 

  • Approve/Reject buttons are not working,
  • Work items are staying in My Inbox after Approve/Reject user action.
  • Work items are only disappearing from My Inbox after manual refresh



  • Task Gateway
  • Gateway Business Workflow Enablement 
  • SAP NetWeaver
  • SAP Web Application Server for SAP S/4HANA
  • ABAP PLATFORM - Application Server ABAP
  • SAP Gateway
  • My Inbox Fiori application


ABAP platform all versions ; SAP Gateway all versions ; SAP NetWeaver all versions ; SAP Web Application Server for SAP S/4HANA all versions


SAP_GWFND, IW_PGW, /IWPGW/TGW, /IWWRK/WORKFLOW, IW_BEP, TASKPROCESSING, TGW_BADI, interface /IWWRK/ES_WF_WI_BEFORE_UPD_IB, WORKFLOW_ID, Filter by workflow ID, STEP_ID, Filter by step ID, IS_WI_DETAILS, IV_DECISION_KEY, IT_WF_CONTAINER_TAB, IT_APPL_CONTAINER_TAB, CT_RETURN, /IWWRK/IF_WF_WI_BEFORE_UPD_IB~BEFORE_UPDATE, step type for the workflow task is not User Decision, to execute an action before the work item is updated with the user decision, CUST_BADI_BEFORE_UPDATE, /IWWRK/CL_WF_UPDATE_WORKITEM, CALL_BADI_BEFORE_UPDATE, /IWWRK/CL_WF_MAP_ACTION, _CALL_BADI_BEFORE_UPDATE, CL_SWF_PUSH_NOTIF_PROVIDER, badi not called, not executed, my inbox, approve, reject, not working, work item stays in my inbox, work item not disappeared after user action, task stays, task disappears
, KBA , OPU-BSC-TGW , Task Gateway , OPU-BSE-WFM , Gateway Business Workflow Enablement , Problem

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