Symptom
Downloaded values of custom fields are not in the correct language
Environment
SAP Cloud for Customer
Reproducing the Issue
- Log into your system in another language ex. in Chinese.
- Open any workcenter where you have custom fields ex. Customer > Account > open any Account ID.
- Open your custom field and see in the dropdown list that all values are maintained in the log on language, for example here it is Chinese.
- Download this data into a Microsoft Excel file.
- Here you can see the custom field is not translated.
Cause
We can conclude that this is a limitation from our side.
Resolution
Translation / Conversion of multiple values in the same field is not supported while performing export to Excel.
Keywords
Download custom field values, download values, excel download, language, translate , KBA , SRD-CC-OIN-XL , Excel Integration , Problem
Product
SAP Cloud for Customer core applications all versions