SAP Knowledge Base Article - Public

3205046 - Downloaded Values of Custom Fields are not in the Correct Language

Symptom

Downloaded values of custom fields are not in the correct language

Environment

 SAP Cloud for Customer

Reproducing the Issue

  1. Log into your system in another language ex. in Chinese.
  2. Open any workcenter where you have custom fields ex. Customer > Account > open any Account ID.
  3. Open your custom field and see in the dropdown list that all values are maintained in the log on language, for example here it is Chinese.
  4. Download this data into a Microsoft Excel file.
  5. Here you can see the custom field is not translated.

Cause

We can conclude that this is a limitation from our side.

Resolution

Translation / Conversion of multiple values in the same field is not supported while performing export to Excel.

Keywords

Download custom field values, download values, excel download, language, translate , KBA , SRD-CC-OIN-XL , Excel Integration , Problem

Product

SAP Cloud for Customer core applications all versions