SAP Knowledge Base Article - Public

3205088 - Error when recording completion for class

Symptom

When recording the attendance/completion for a class, at the last step of the process the following error message gets displayed:

Error message = while trying to load from a null object array loaded from local variable 'p6CurrencyLabelID'<br>Ticket No = XXX <br>ErrorFingerprint [exceptionRootCauseTag=5e39e6bc34cfea448ceb1615d59d437fb1f63219, exceptionStackTraceTag=c4842e59dce53c0f08e46571e1ff265e45e652e3]<br>Timestamp = DATE/TIME

Environment

SAP SuccessFactors Learning

Cause

One or more users has a missing Shopping Account ID

Resolution

  1. For the user which is impacted, what you will have to do is open the record and navigate to the Finance tab
  2. Update the Shopping Account value, select Internal for Shopping Account Type and ensure the checkbox for Enable Shopping Account is selected. 

Keywords

Shopping Account, Shopping Account Type, while trying to load from a null object array, p6CurrencyLabelID , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , How To

Product

SAP SuccessFactors Learning all versions