Applicant status trail portlet from Application is showing skipped status from a group-set even though the option to hide it is enabled within Recruiting Settings > Applicant Profile Settings >
In this example, the Interview status group is displaying all statuses even though the Applicant was moved only to "Interview Two":
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
SAP SuccessFactors Recruiting Management.
Reproducing the Issue
- Have a status-group enabled in the Applicant Status Set;
- Move the Candidate to only One status;
- Check the Application Portlet to see that it shows all status contained on that group.
The issue is already acknowledge by Engineering Team and there is an internal request currently in investigation to find the root cause and the fix.
If you have a similar scenario in your environment, please open a case to Support referring this KBA.
Support Team members, please review the internal memo.
skipped status, hide, showing, applicant portlet, audit trail, status , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem