SAP Knowledge Base Article - Public

3205162 - Tooltip Is Not Showing Properly In OWL

Symptom

When you go to the "ABC" work center OWL and hover over the mouse on the item link, the tool tip is not appearing.
However, if you zoom out you can see the tool tip text.

Environment

SAP Cloud for Customer

Reproducing the Issue

1. Go to Service work center.
2. Go to Tickets work center view.
3. Search for the "123" Ticket.
4. Hover Mouse over ABC Field.
5. It does not display a tooltip.

Cause

This is because filed contains more text and its placed in last column.
That's why tool tip is not visible.

Resolution

This is the system behavior.
You can try moving the "ABC" field column to the beginning of the table.

Keywords

Tool, Tip, Tooltip, Appearing, Showing, Text, Visible , KBA , AP-RC-UIF , C4C UI Framework , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2202