SAP Knowledge Base Article - Public

3205179 - App : eDocument Cockpit - FACe Submission Error


You receive an error message during submission of FACe for country of Spain in App : eDocument Cockpit.

Tax authority returned error: Error code: 411

Description: No existe o inactiva la Oficina Contable asociado


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This issue is normally related to CPI certificate.


  1. Go to the eDocument App
  2. Go to History and download the file type ‘SIGNEDDOC’
  3. Upload this ‘.xsig’ file in the Tax Autority portal link and check the validation errors.
  4. You will see list of errors. In this case, please check your certificate.


Spain, B2G scenario, eFactura, eDocument, FACe, Tax authority, Error, 411 , KBA , CA-GTF-CSC-EDO-ES , Document Compliance Spain , How To


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