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3205346 - Advance ship notice failed with an error in SAP ERP or SAP S/4HANA

Symptom

The buyer is on an SAP Business Network account integrated with SAP ERP or SAP S/4HANA using SAP Ariba Cloud Integration. Previously, the advance ship notice failed in SAP ERP or SAP S/4HANA in the following scenarios:

  • Scenario 1: The buyer enabled the Allow suppliers to use advanced packaging on ship notices transaction rule in SAP Business Network. The supplier then created an advance ship notice for a purchase order, from SAP Business Network, using Pack Items and moved handling unit to a different handling unit using the Move to option in the Confirm Packing page.
  • Scenario 2: The buyer disabled the Allow suppliers to use advanced packaging on ship notices transaction rule in SAP Business Network. The supplier then created an advance ship notice for a purchase order, from SAP Business Network, using Add Details and manually packed with the same handling unit for one or more line items.

In both scenarios, the following error message was displayed in SAP ERP or SAP S/4HANA:

Handling unit identifier <ID> is not unique.


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Product

SAP Ariba Cloud Integration Gateway all versions ; SAP Integration Suite, managed gateway for spend management and SAP Business Network all versions ; SAP Integration Suite, managed gateway for spend mgmt and SAP Business Network for SAP ERP all versions ; SAP Integration Suite, managed gateway for spend mgmt and SAP Business Network for SAP S/4HANA all versions

Keywords

[Change Request ID: IG-38015] , KBA , BNS-ARI-CI-SCC-BUY , Managed Gateway for Buyer Business Network SCC , SBN-AN-SCC-OC , Supply Chain Collaboration - Order Collaboration , Problem

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