Symptom
When I send out my job alert emails created in Career Site Builder, they contain HTML characters.
Environment
- SAP SuccessFactors Recruiting Marketing
- Careers Site Builder
Reproducing the Issue
- Go to the career site
- Create a job alert
- The job alert email you receive contain HTML characters
Cause
Incorrect configuration in CSB - body format of job alert email is set to Text instead of HTML.
Resolution
If you are formatting your job alert email content, make sure you select "HTML" in the Body Format field:
- Go to Career Site Builder
- Layouts > Job Alerts Email Template
- In the Email Template tab, select "HTML" in Body Format field
See Also
2897047 How to disable Job Alert Email Notifications - Recruiting Marketing
Job Alerts Email Template Settings in Career Site Builder Layouts
Keywords
Job Alert, Email, HTML, characters, dropdown, CSB, rmk, template, career site builder, recruiting marketing, formatting issue , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem
Product
Attachments
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