SAP Knowledge Base Article - Preview

3205446 - "Internal Server Error" pop up when navigating "Promotion Rules" in Backoffice

Symptom

After upgrading to 2105, when navigating "Promotion Rules" / "Source Rules" list in Backoffice, the "Internal server error. See logs for more details" notification message pops up and no results displays in the list.

In console logs, below exception is found:

Failed to render widget [id='hmc2list', definitionId='com.hybris.cockpitng.collectionBrowser', message='cannot find spring bean [AbstractRule_deploymentsAttributeHandler] configured for dynamic attribute [PromotionSourceRule.deployments] from extension [ruleengineservices]']

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP Commerce Cloud 2105

Product

SAP Commerce Cloud 2105

Keywords

Internal server error, AbstractRule_deploymentsAttributeHandler, Attribute Handler, ruleengine, backoffice, promotion rule, source rule, deprecated, spring bean , KBA , CEC-COM-ADM-PRO , Promotion , CEC-COM-ADM-BO , Backoffice , How To

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