SAP Knowledge Base Article - Public

3205556 - Recruiting Candidates from Embargoed Countries

Symptom

  • Is it possible to lift restriction for Recruiting Candidates from embargoed countries?
  • Candidate received the message below when logging in from a country where the product service is not available:

"Your login has been denied due to attempted access from a country or region in which this product or service is not available. Any attempt to circumvent this restriction may result in your account being permanently disabled."

Environment

SAP SuccessFactors Recruiting

Resolution

As per SAP documentation https://www.sap.com/about/agreements/export-statements.html, users are not permitted to use SAP SuccessFactors services from embargoed countries. This also applies to Recruiting candidates from embargoed countries. They are prohibited from using our services while in that embargoed country. Users can access SAP SuccessFactors services after returning to a non-embargoed country. SAP is unable to lift the restrictions for these embargoed countries.

See Also

2927271 - Login denied due to attempted access from a country where the product service is not available

Keywords

sf, success factors, RCM , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions