Symptom
- Is it possible to lift restriction for Recruiting Candidates from embargoed countries?
- Candidate received the message below when logging in from a country where the product service is not available:
"Your login has been denied due to attempted access from a country or region in which this product or service is not available. Any attempt to circumvent this restriction may result in your account being permanently disabled."
Environment
SAP SuccessFactors Recruiting
Resolution
As per SAP documentation https://www.sap.com/about/agreements/export-statements.html, users are not permitted to use SAP SuccessFactors services from embargoed countries. This also applies to Recruiting candidates from embargoed countries. They are prohibited from using our services while in that embargoed country. Users can access SAP SuccessFactors services after returning to a non-embargoed country. SAP is unable to lift the restrictions for these embargoed countries.
See Also
Keywords
sf, success factors, RCM , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem