Symptom
Unable to Create Leave of Absence and Return to Work Records via Job History UI or Job history Imports
Environment
SAP SuccessFactors Employee Central
Cause
Legacy Leave of Absence has not be supported since the introduction of PP3 in 2018 and instead “Time Off" and "Enable Time Off for Leave of Absence only" features should be used: 2560416 - Employee Central: Legacy Leave of Absence FAQ (v12 Revolution UI only)
From the 1H 2022 Release Leave of Absence and Return to Work Records can not be created via the Job History UI as per KBA:
3103944 - Prevention of Special Record Creation in Job History ECT-130989 - 2H 2021
The import framework does not support the creation of Leave of Absence and Return to Work Records since the introduction of Centralized Services for Job history Imports (this is now universally enabled).
Resolution
If you are currently using Legacy Leave of Absence, you must have completed a migration/implementation to either "Time Off for Leave of Absence Only" or full Time Off feature
Please review the following links for the required details:
-
- 2560416 - Employee Central: Legacy Leave of Absence FAQ (v12 Revolution UI only).
- Refer KBA for steps on how to enable "Manage Leave of Absence" Option from Take Action, once you have enabled and configured Time Off: 2558149 - Time Off: How to start a Time Off Leave of Absence from Take Action (v12 and PP3 UI)
- Refer Implementation Guide section on Time Off for Leave of Absence Only
Workaround While Implementing “Time Off" and "Enable Time Off for Leave of Absence only":
As the implementation of “Time Off" and "Enable Time Off for Leave of Absence only" features may take some time. To allow continued use of the system, you can create Legacy Leave of Absence Records via Job History if you disable “Enable Centralized Services to Save Changes on the History UI of Job Information” via Company System and Logo Settings.
Please Note: “Enable Centralized Services to Save Changes on the History UI of Job Information” will be universally enabled as of the 2H 2022 Release and as of then this workaround will no longer be available. The implementation of “Time Off" and "Enable Time Off for Leave of Absence only" MUST be completed before the 2H 2022 Release to ensure you daily activities are not impacted.
See Also
- 2560416 - Employee Central: Legacy Leave of Absence FAQ (v12 Revolution UI only)
- 3103944 - Prevention of Special Record Creation in Job History ECT-130989 - 2H 2021
- 2558149 - Time Off: How to start a Time Off Leave of Absence from Take Action (v12 and PP3 UI)
- Refer Implementation Guide section on Time Off for Leave of Absence Only
- What's New Viewier: Universal Support for Centralized Services Entities
Keywords
Time Off, Enable Time Off for Leave of Absence only, loa, Leave of Absence (10), Return to Work (23), Leave of Absence, Return to Work , KBA , LOD-SF-EC-JOB , Job Information , LOD-SF-EC-TIM , Time Off , Problem