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3205638 - The OLAP connections are not visible in Analysis Office when connecting to BIP 4.3 SP2 or higher environment

Symptom

  • After upgrading/migrating to BI platform 4.3 SP01 Patch 11 (or SP02) or higher, the OLAP connections are no longer visible in Analysis for Office.
  • After upgrading/migrating to BI Platform 4.2 SP09 Patch 600 or higher, the OLAP connections are no longer visible in Analysis for Office.

When trying to refresh existing Analysis Office reports that use OLAP connections, the error below might occur because of this issue:
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Unknown connection XXX on system XXX. To access connection XXX, log on to a different BusinessObjects BI platform system
Exception occurred while trying to connect to system XXX for data source XXX
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Environment

  • SAP Analysis for Microsoft Office
  • SAP BusinessObjects Business Intelligence Platform 4.2 SP09 Patch 600 and above
  • SAP BusinessObjects Business Intelligence Platform 4.3 SP01 Patch 11 and above
  • SAP BusinessObjects Business Intellignece Platform 4.3 SP02 and SP03

Product

SAP Analysis for Microsoft Office all versions ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

BI 4.3, OLAP connection, Promotion, Management, Wizard, PMW, missing , KBA , BI-RA-AO-BIP , AO Precalculation, Scheduling and AO InfoOb... , BI-RA-AO-XLA , Excel Addin , BI-BIP-SL-ENG-OLA , OLAP Sources , Problem

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