SAP Knowledge Base Article - Public

3205647 - Error while completing New Employee Step when Data Privacy Consent is Activated

Symptom

  • Error when completing NES
  • Complete Paperwork display timestamp error
  • Issue occurred after activation on Data Privacy Consent

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

1. Access SuccessFactors as candidate

2. Under To DO, click on Complete Paperwork and error will appear.

An error has occurred.
Please return to the home page to continue accessing your account. If the error still appears, close the browser and re-start Onboarding 1.0. Error timestamp: 20220517101809.

Cause

Missing 'Data Privacy Consent Statement Setting' permission to API Authentication user.

Resolution

'Data Privacy Consent Statement Setting' permission should be added to API Authentication user.

Permission to be provided:

See Also

2624742 - How to Configure Data Privacy Consent - Onboarding 1.0

2088071 - Data Privacy Consent Statement Settings - Platform

2148489 - How to setup Data Privacy consent statement admin permissions for recruiting RCM DPCS1

Keywords

DCPS, timestamp error in NES, error when completing paperwork, Data Privacy Consent enabled, Data Privacy Consent activated, NES error, consent permission , KBA , LOD-SF-OBD-NHA , New Hire Activity , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions