SAP Knowledge Base Article - Public

3205687 - Completion is given to one item revision, and another one receives it too when active


User has completion granted to one item revision that was assigned. But, under the "Completed Items" tab, other revisions of this item appear as "Completed" as well. Even though this other revision was never assigned and was not on the "Assigned Items".


SAP SuccessFactors Learning

Reproducing the Issue

  1. Grant completion to one item revision that is assigned to a user 
  2. Then go to user's "Assigned Items" tab 
  3. Filter by "Completed" 
  4. Find this item revision with completion status 
  5. Then, go to the "Completed Items" tab 
  6. See there are more revisions of that item showing as completed.


Expected behavior. When there are two or more active revisions of the same item, whenever the completion is given to one of them, other revisions receive it too and appear under the user's "Completed Items".


Whenever revising an item, inactivate the previous ones if you don't want this behavior to happen. 

See Also

2635979 - Information related to the "Revise" item feature

2549031 - Revise Item While Maintaining Curriculum Retraining Settings in SuccessFactors Learning



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