Internal Hires and subsequent Onboarding processes are being skipped for candidates. This was working as expected prior to the 1H 2022 release. This is happening specifically when Event Reason is passed via Business Rule for Internal Hires
SAP SuccessFactors Onboarding
- In b2205, a new rule context called "API" has been introduced and this has a default value as 'No' when ONLY Onboarding Rule Context is set as 'Yes'.
- This is the reason the rule will skip in ATS Flow.
- Supported Context in BCUI - SAP Help Portal | SAP Help Portal - Compare against b2111 to see the difference.
- If the same rule is not configured for RCM External User and/or RCM Internal Hire flow, set API Context set as 'Yes'.
- Otherwise, please reach out to support.