3206398 - Troubleshooting Task Gateway BAdI - /IWPGW/BADI_TGW_USER_DETAIL

BAdI /IWPGW/BADI_TGW_USER_DETAIL is implemented according to the guidelines of KBA 3155741 - Task Gateway BAdI - /IWPGW/BADI_TGW_USER_DETAIL, the following symptoms are experienced in Fiori My Inbox/My Outbox application:

• User is not found/User search is not working as expected (Substitution, Forward).
• User details are not changed in the details screen.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• Task Gateway
• SAP NetWeaver
• SAP Web Application Server for SAP S/4HANA
• ABAP PLATFORM - Application Server ABAP
• SAP Gateway
• My Inbox Fiori application

SAP_GWFND, IW_PGW, /IWPGW/TGW, /IWWRK/WORKFLOW, IW_BEP, TASKPROCESSING, TGW_BADI, /IWPGW/ES_TGW_USER_DETAIL, /IWPGW/CL_TGW_USER_DETAILS, /IWPGW/IF_TGW_USER_DETAIL~READ_USER_DETAILS_BY_CONTEXT, /IWPGW/IF_TGW_USER_DETAIL~GET_USER_PICTURE_STREAM, Class /IWPGW/CL_TGW_EDP_TASK, Method ENTITY_USER_DETAIL, Method ENTITY_USER_DETAIL_STREAM, Method MAP_FINALIZE_FIELDS_DATA, Method ENTITYSET_USER_DETAIL, Method ENTITYSET_SUBSTITUTED_USERS, Method GET_USER_DETAILS, IV_INSTANCE_ID, IT_NAVIGATION_PATH, IT_KEY_TAB, IV_SOURCE_NAME, IR_USER_DETAIL_FACADE, CS_USER_DETAILS, CS_USER_PICTURE_STREAM, user search change user, , KBA , OPU-BSC-TGW , Task Gateway , OPU-BSE-WFM , Gateway Business Workflow Enablement , Problem