Symptom
- SAP ASE upgrade using the latest version of SAP Host Agent with TASK=UPDATE_ASE fails with the following error:
----- Response data ----
ERROR: Installation failed with rc=1. Please check /sybase/SID/sapdbctrl-config/sybInst.4435.out.
----- Log messages ----
Info: saphostcontrol: Executing LiveDatabaseUpdate
Error: sapdbctrl: Installation failed with rc=1. Please check /sybase/<SID>/sapdbctrl-config/sybInst.4435.out.
Error: saphostcontrol: LiveDatabaseUpdate failed (sapdbctrl exit code = 1) - /sybase/SID/sapdbctrl-config/sybInst.XXXX.out file reports the following error:
Installer can not do update. There is no SAP Adaptive Server Enterprise in '/sybase/<SID>'. Verify your destination directory is correct or rerun the installer with "DO_UPDATE_INSTALL=false".
- The SAP ASE installation path /sybase/<SID> exists with the correct permissions.
- This KBA doesn't apply for ASE upgrade done using "setup.bin" (which is used for upgrading ASE for non-SAP applications)
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Environment
- SAP Adaptive Server Enterprise(ASE) version 16.x for Business Suite
- SAP NetWeaver (NW) - All versions
Product
SAP Adaptive Server Enterprise 16.0 ; SAP Adaptive Server Enterprise 16.1
Keywords
upgrade, saphostctrl, UPDATE_ASE, "rc=1", installer, directory, "destination directory" , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem
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