SAP Knowledge Base Article - Public

3206680 - Custom section shows blank box - Performance Management

Symptom

Custom section in PM form shows blank box.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Performance Management

 

Reproducing the Issue

  1. Go to Manage templates
  2. Select the respective form template and click on "Edit fields and section"
  3. Navigate to the custom section which shows blank box
  4. Check description field is empty.

Cause

It is expected system design, when description field of the custom section is empty then the blank box will show up in PM form and it cannot be removed.

Resolution

Provide some text in custom section description field and relaunch form.

Note: the changes will not reflect in live forms.

Keywords

Custom section, blank box, hide blank tab, performance, form, custom, section, text, blank, no text, description , KBA , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors Performance & Goals all versions