SAP Knowledge Base Article - Public

3206709 - Retention Time not respected for finished purge requests in Purge Request Monitor

Symptom

  • The purge request is not being deleted according to the date configured.
  • The set retention time is not being respected for the purge requests.

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Login with support access
  2. Go to Company System and Logo Settings
  3. In the Data Retention Time set the retention time in days for finished the purge requests in purge request monitor to 1.
  4. Then sent a new request purge.
  5. It should be deleted, after one day, but it is not.

Resolution

The retention time for the Purge Requests has to be automatically deleted when defined the retention time, as per the guide Configurable Retention Time for Finished Purge Requests in Purge Request Monitor.

The engineering team is working on the solution for this scenario, the patch fix is: b2205p7 (1-Jun-22) 

Workaround: Customers can delete those requests/reports manually.

See Also

Configurable Retention Time for Finished Purge Requests in Purge Request Monitor

Keywords

DRM, Data retention time, Retention Time for Finished Purge Requests, Purge, Purge request, Purge request monitor, purge retention , KBA , LOD-SF-PLT-DRM , Data Retention Management , Known Error

Product

SAP SuccessFactors HXM Suite Core 2205