3206735 - Delivery Block for Credit Limit is Set Automatically in Sales Order

When creating a new Sales Order document for an account which has Credit Limit, you remove the Delivery Block and upon making changes to the items, the Delivery Block is set automatically again in the document.

SAP Business ByDesign

1. Go to the Sales Orders work center.
2. Select the Sales Orders view.
3. Click New button.
4. Select Sales Order.
5. Enter account ABC (ABC represents the ID of the account).
6. Remove the Delivery Block.
7. Navigate to the Items tab.
8. Enter an item.

The Delivery Block is set automatically in the document, despite having removed it.

The reason the Delivery Block is being set automatically is because whenever you make a change to the document, the Credit Limit runs again and compares the value of the document with the Credit Limit maintained in the account master data and the open balance in the Customer Accounts view of the Receivables work center.

This is expected system behavior.

For more information how the Credit Limit works, please check the Knowledge Base Article 2896045 - How Credit Limit Check Works in Sales Orders.

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Delivery Block, Sales Order, Credit Limit, Remove, Automatically, Blocked Orders , KBA , AP-SLO-SO , Sales Order , Problem