SAP Knowledge Base Article - Preview

3206748 - BTP Usage Analytics shows "Error retrieving information. Please refresh and retry".

Symptom

Suddenly, you face the error in BTP Usage Analytics at Global Account level:
"Error retrieving information. Please refresh and retry"

No changes in the Global Account or user permissions were done.


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Environment

SAP Business Technology Platform

Keywords

BTP, SAP Business Technology Platform, Usage Analytics, Global Account, Error retrieving information. Please refresh and retry, Error retrieving information. , KBA , BC-NEO-MET-REP , Metering Service for reporting on usage data , Problem

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