3206754 - Getting blank/empty loading screen accessing Cloud Portal Service in SAP BTP Neo Environment

• SAP Cloud Portal Service for NEO environment is used
• When accessing the site, a never ending loading animation is displayed on a blank/empty screen
  
• Browser Console traces shows the following errors:
  
• Network traces show 404, net::ERR_ABORTED or similar error for the following resources
  https://sapui5.hana.ondemand.com/<XX>.<YY>.<ZZ>/resources/sap/fiori/core-min-0.js
  https://sapui5.hana.ondemand.com/<XX>.<YY>.<ZZ> /resources/sap/fiori/core-min-1.js
  https://sapui5.hana.ondemand.com/<XX>.<YY>.<ZZ> /resources/sap/fiori/core-min-2.js
  https://sapui5.hana.ondemand.com/<XX>.<YY>.<ZZ> /resources/sap/fiori/core-min-3.js
• Accessing any of the mentioned URLs on the browser, returns the "The requested UI5 version is outdated and has been removed" message
  

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP Business Technology Platform

    

• SAP Cloud Platform Portal (NEO)

    

blank empty white not loading broken inaccessible down Fiori Launchpad Page NEO Cloud Portal Launchpad Service 404 Failed to load resource: the server responded with a status of 404 ()  , KBA , EP-CPP-NEO-SFC , Launchpad Site and SAP Fiori Cloud , EP-CPP-NEO-FCC-SST , Site setting , Problem