Symptom
- SAP Cloud Portal Service for NEO environment is used
- When accessing the site, a never ending loading animation is displayed on a blank/empty screen
- Browser Console traces shows the following errors:
- Network traces show 404, net::ERR_ABORTED or similar error for the following resources
https://sapui5.hana.ondemand.com/<XX>.<YY>.<ZZ>/resources/sap/fiori/core-min-0.js
https://sapui5.hana.ondemand.com/<XX>.<YY>.<ZZ> /resources/sap/fiori/core-min-1.js
https://sapui5.hana.ondemand.com/<XX>.<YY>.<ZZ> /resources/sap/fiori/core-min-2.js
https://sapui5.hana.ondemand.com/<XX>.<YY>.<ZZ> /resources/sap/fiori/core-min-3.js - Accessing any of the mentioned URLs on the browser, returns the "The requested UI5 version is outdated and has been removed" message
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Read more...
Environment
-
SAP Business Technology Platform
-
SAP Cloud Platform Portal (NEO)
Product
SAP Business Technology Platform all versions ; SAP Cloud Portal service all versions
Keywords
blank empty white not loading broken inaccessible down Fiori Launchpad Page NEO Cloud Portal Launchpad Service 404 Failed to load resource: the server responded with a status of 404 () , KBA , EP-CPP-NEO-SFC , Launchpad Site and SAP Fiori Cloud , EP-CPP-NEO-FCC-SST , Site setting , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.