SAP Knowledge Base Article - Public

3206841 - Gap Analysis Pod displays "N/A"


Gap analysis Pod displays "N/A" even though gap is shown correctly in sections.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



SAP SuccessFactors Performance Management


Reproducing the Issue

1. Open the PM form
2. Scroll down to the goals/competency section where the EZ rater shows gap 
3. Check gap analysis pod on top where the gap is not showing and displays N/A


Button permission for overall score pod is restricted.


Check whether there is none permission provided for the route step where gap analysis pod shows N/A.

<button-permission type="none">
<button refid="overall-score-pod"/>
<route-step stepid="1"/>

The gap will display after removing affected route step from none button permission.

See Also

2432507 - Gap Analysis Pod is not Visible to the Employee

2789217 - Gap analysis pod is reporting incorrectly - Performance Management


Gap analysis pod , gap analysis , N/A , overall scror pod , EZ rater , KBA , LOD-SF-PM-POD , Home Page, Pods and Portlets, To Do List , Problem


SAP SuccessFactors HXM Suite Core 2205