Gap analysis Pod displays "N/A" even though gap is shown correctly in sections.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
SAP SuccessFactors Performance Management
Reproducing the Issue
1. Open the PM form
2. Scroll down to the goals/competency section where the EZ rater shows gap
3. Check gap analysis pod on top where the gap is not showing and displays N/A
Button permission for overall score pod is restricted.
Check whether there is none permission provided for the route step where gap analysis pod shows N/A.
The gap will display after removing affected route step from none button permission.
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Gap analysis pod , gap analysis , N/A , overall scror pod , EZ rater , KBA , LOD-SF-PM-POD , Home Page, Pods and Portlets, To Do List , Problem