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SAP Knowledge Base Article - PreviewSymptom
The installation/import of a license via T-Code SLICENSE or via command line tool saplikey fails due to any reason and it is necessary to contact the SAP Support to get help in resolving the issue.
What information is required for an initial analysis by SAP Support?
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Environment
As of SAP_BASIS 700
Product
ABAP platform all versions ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP NetWeaver Application Server for ABAP innovation package all versions ; SAP S/4HANA all versions ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0
Keywords
SLICENSE, saplikey , KBA , BC-SEC-LIK , Licence Key Administration , Bug Filed
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