SAP Knowledge Base Article - Preview

3206851 - Required information for analyzing license installation issues on AS ABAP systems

Symptom

The installation/import of a license via T-Code SLICENSE or via command line tool saplikey fails due to any reason and it is necessary to contact the SAP Support to get help in resolving the issue.

What information is required for an initial analysis by SAP Support?


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Environment

As of SAP_BASIS 700

Product

ABAP platform all versions ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP NetWeaver Application Server for ABAP innovation package all versions ; SAP S/4HANA all versions ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

SLICENSE, saplikey  , KBA , BC-SEC-LIK , Licence Key Administration , How To

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