SAP Knowledge Base Article - Public

3206992 - Picklist not selectable on application page - H1 2022

Symptom

Picklist field with a field id including a (dash/hyphen/minus) - symbol will cause the picklist to no longer be selectable.

Environment

SAP SuccessFactors Recruiting 2205

Reproducing the Issue

  1. Go to Recruiting Site
  2. Apply to a Job
  3. Any picklist field with a (dash/hyphen/minus) - symbol will not be selectable.

Cause

Issue is caused by the (dash/hyphen/minus) - symbol not being registered by our code.

Resolution

Workaround: Configure the field as not required if possible (unless the consequences on the recruiting processes will be impacted by not having the details provided by the candidate for this field).

This appears to be cause by the H1 2022 Production Release. RCM Engineering team is aware of this issue and is working to provide a solution soon. 

Patch has been applied to resolve this issue in Preview instances on the 26th May 2022 and Production instances on the 30th May 2022.

Keywords

special character ,not writable ,not selectable, not defined, picklist, 2205, RCM-107719, KI2205 , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Known Error

Product

SAP SuccessFactors Recruiting all versions