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3207018 - Fails to stop Rep Agent - ERROR: ra_CIPutCompletionCallback_syslogs release packet failed - SRS

Symptom

  • When trying to execute "sp_stop_rep_agent", it fails. The Replication Agent stay up and hang.
  • Same behavior can be initiated automatically by HADR command or by the rolling upgrade
  • The following error can be find in ASE errorlog :

server  Error: 9414, Severity: 20, State: 3
server  RepAgent(4): Streaming replication distribution CI Library error -3 with severity 2 and message 'Failed to serialize a package for Stream 'ISP'(pbuf = 360768:8257536, cnt = 100:6:0, cmds = 100, xdr = 34596:8222940).'. Rep Agent detected error 211 with message 'Failure attempting to execute Put()' at line 9429 in file ra_ci_interf.c.
server  RepAgent(4): Warning: The size of the stream buffer is too small (1572864 bytes). Use sp_config_rep_agent 'ISP', 'stream buffer size', '<new_value>' to increase it.
Shutting down Rep Agent for database, 'ISP' (dbid = 4).
kernel  ERROR: ra_CIPutCompletionCallback_syslogs release packet failed
kernel  (CI-Info) Message: 1002, Severity: 2 (ISP)STPkgUnuse: A package is corrupted - refcnt(0).


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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0 with Always-on Option (HADR)
  • SAP Adaptive Server Enterprise (ASE) 16.0 with High Availability Disaster Recovery (HADR) for Business Suite
  • SAP Replication Server (SRS) 16.0

Product

SAP Adaptive Server Enterprise 16.0 ; SAP Replication Server 16.0

Keywords

sp_stop_rep_agent, hang, freeze, ra_CIPutCompletionCallback_syslogs, 9414 , KBA , BC-SYB-REP-SAP , Replication with SAP Suite / SAP BW , BC-SYB-REP , Sybase Replication Server (standalone) , Problem

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