SAP Knowledge Base Article - Public

3207086 - Candidate is not able to see attachment field in e-signature step

Symptom

Attachment fields mapped from Additional Data Collection steps are not available in e-signature step even though they are mapped in Manage Document Template Mapping page.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Configure Attachment fields in Additional Data Collection step
  2. Map the attachment fields from Additional Data Collection step to e-signature document templates in Manage Document Template Mapping page
  3. The attachment fields are not visible in the e-signature step for the new hire

Cause

It is not possible to map attachment fields to e-signature documents. This is not supported in the current system.

Resolution

As attachment field mapping from Additional Data Collection step to e-signature document templates is currently not supported in the system, kindly proceed with submission of enhancement request for this requirement.

Please refer to KB Article: 2090228 - How to submit enhancement requests for SAP SuccessFactors products to have your idea considered, voted on, and to track the interest of others.  The  direct Link to our Community Ideas Pages for Onboarding is https://influence.sap.com/SuccessFactorsOnboarding .

Keywords

Additional Data Collection, Custom Data Collection, Attachment, Document Template mapping, e-signature , KBA , LOD-SF-OBX-DG , Generation of Documents using PFS , Product Enhancement

Product

SAP SuccessFactors Onboarding 2111