SAP Knowledge Base Article - Public

3207183 - External Onboarding candidate login changed - Onboarding 1.0

Symptom

Login of the candidate changed and the candidate is not able to login the system after complete paperwork.

Environment

SAP SuccessFactors Onboarding 1.0

Cause

Configuration in Provisioning.

Resolution

The option Use the Same User ID for Pre-day1 User and the Employee is not selected in Provisioning and as a result the login is changed after complete paperwork.

If the option is enabled the user will be able to login with the same user from initial email. 

Keywords

Login, User, Username, Pre-day1, ID, Provisioning, Change, Candidate, Employee, Onboarding, Onb, Obd, Credential , KBA , LOD-SF-OBD-SYS , System Performance, Usability, Errors, Security , Problem

Product

SAP SuccessFactors Onboarding all versions