SAP Knowledge Base Article - Public

3207199 - Personal Compensation Statement Generation notification missing layout


Personal Compensation Statement Generation notification email is missing layout. The notification looks different to the other notifications in the instance. 

**Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental**


SAP SuccessFactors Compensation

SAP SuccessFactors Variable Pay

Reproducing the Issue

Go to complete compensation cycle > Manage Notifications > Personal statement notifications and trigger notification to the user for whom statements have been generated. 

Below is the sample of the email notification received. 


Personal Statement Notification is not yet supported for HTML format and hence doesn't follow the HTML format.


This is the current expected behavior of the system. Please raise an enhancement request to be considered by the product management team.


comp statement email, incorrect email format, email layout missing, statement layout in email, INC1643471 , KBA , LOD-SF-CMP-PS , Personal Statements , Product Enhancement


SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HCM Core all versions