3207260 - Sapstartsrv service startup failed on windows event log error "Unable to set https network access control list"

Symptom

Service is not able to start automatically or manually. SAP MMC shows no SAP instance due to this. Manual start service will receive windows pop up message "Error 1067: The process terminated unexpectedly." 1067 is a general service start error on windows and not SAP specific. To check what happened, open Windows event viewer (eventvwr.msc) \Windows Logs\Application to look for the detailed error.

Direct error message is "Unable to set https network access control list 'C:\usr\sap\<SID>\<INSTANCE>\profile\sapstartsrv_acl.dat' => Exiting. [D:/depot/bas/753_REL/src/proj/ntserv/ntservsserver.cpp 2910]"

Environment

SAP NetWeaver ABAP on Windows

SAP S/4 HANA application server on Windows

Product

SAP NetWeaver all versions ; SAP S/4HANA all versions

Keywords

sapstartsrv_acl.dat, ACL, 1067, service/http/acl_file, service/https/acl_file , KBA , BC-OP-NT , Windows , BC-CST , Client/Server Technology , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.