SAP Knowledge Base Article - Preview

3207662 - Unable to authorize Litmos in SFDC

Symptom

When trying to authorize Litmos in SFDC using an existent Litmos instance, you are receiving the following error message:

“Please contact Litmos Support to complete your connection and authorization.

It’s been detected that this Litmos account had a connection another Salesforce organization, and will need proper verification and validation before it can be connected to another org.”

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP Litmos Training

Product

SAP Litmos Training all versions

Keywords

salesforce, litmos, connect, authorize, error message, , KBA , LOD-SF-LIT-SFRC , Integrations - Salesforce , Problem

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