SAP Knowledge Base Article - Public

3207666 - Phone number not flowing from Recruiting to Onboarding - Onboarding

Symptom

Phone number information is not flowing from Recruiting to Onboarding.

Environment

SAP SuccessFactors Onboarding

Cause

phoneInfo.phone-type is null.

Resolution

To the phone flow to Onboarding the phoneInfo.phone-type cannot be null. Please review from Recruitment Management end the value is being populated.

Keywords

Phone, Type, Info, Flow, Data, Onboarding, Onb, Obd, Integration, RCM, Recruitment, Obx , KBA , LOD-SF-OBX-RCM , Initiate onboarding from RCM , Problem

Product

SAP SuccessFactors Onboarding all versions