SAP Knowledge Base Article - Public

3207711 - Document not being present in Docusign package - Onboarding

Symptom

A document is configured and appear for the candidate in the Onboarding process but is not being sent to sign through Docusign.

Environment

SAP SuccessFactors Onboarding

Cause

There is no signature field configured.

Resolution

To resolve this and document goes to sign through Docusign the configured document needs to have a signature field. Please add the field signature to the document and then map the same.

Keywords

Docusign, Manage, Signature, Field, Onboarding, Onb, Obx, Package, Document, Mapping, Map , KBA , LOD-SF-OBX-DOC , Generation of Documents using PFS , Problem

Product

SAP SuccessFactors Onboarding all versions