SAP Knowledge Base Article - Public

3207980 - Course Home Mobile Browser fullscreen does not work on some content

Symptom

When utilizing course home on mobile browser, note the full screen button does nothing on some content.

Environment

SAP SuccessFactors Learning (LMS)

Reproducing the Issue

Launch content with courseHome enabled on mobile and notice the fullscreen button tap does nothing on some content.

Cause

Native safari support of some content does not support fullscreen mode.

Resolution

To account for this change on apple mobile phone safari limitation on certian content video, code enhancement via WEF-26520 to detect for this scenario will mimic fullscreen when selecting this button for the 2H2022 release.

Keywords

KI2205, sap, sf, lms , successfactors, lms, learning, mobile, course, home, coursehome, app, browser, content, fullscreen, full, screen, maximize, expand, content, iphone , KBA , LOD-SF-LMS-MOB , Mobile Application Issues Only , LOD-SF-LMS-CHM , Course Home , Bug Filed

Product

SAP SuccessFactors Learning 2205