Symptom
You created a Service Confirmation from a Contract and added the Service of Item Type Service – Fixed Price. When maintaining the Start Date/Time and End Date/Time for the Item and select no Time Zone, the Time Zone is displayed as UTC. When you the add an Actual Duration or change the Working Conditions the Start Date/Time and End Date/Time is converted to the users time zone.
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Environment
SAP Business ByDesign
Product
Keywords
Time Zone; Service Confirmation; Change; Start Date; Actual Duration; UTC; changing time zone; quantity conversion; Service; Fixed Price; unit of measure; UOM , KBA , SRD-CRM-SEO , Service Orders , Problem
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