SAP Knowledge Base Article - Preview

3207981 - Time Zone Changes in Service Confirmation for Services of Item Type Service – Fixed Price

Symptom

You created a Service Confirmation from a Contract and added the Service of Item Type Service – Fixed Price. When maintaining the Start Date/Time and End Date/Time for the Item and select no Time Zone, the Time Zone is displayed as UTC. When you the add an Actual Duration or change the Working Conditions the Start Date/Time and End Date/Time is converted to the users time zone.


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Environment

 SAP Business ByDesign

Product

SAP Business ByDesign 2205 ; SAP Business ByDesign 2208

Keywords

Time Zone; Service Confirmation; Change; Start Date; Actual Duration; UTC; changing time zone; quantity conversion; Service; Fixed Price; unit of measure; UOM , KBA , SRD-CRM-SEO , Service Orders , Problem

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