Symptom
You are combining multiple invoice requests to create a single customer invoice document and noticed that the Freight value is not the sum of all sales orders.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Customer Invoicing work center.
- Select the Invoice Requests view.
- Search for ID ABC and XYZ (ABC and XYZ represent the ID of the Invoice Requests).
- Select both documents.
- Click the Invoice button.
In the Basic view, you see that the value maintained for Freight is not the sum of both document.
Cause
The value shown in the Basic View screen for invoice is depended on the business configuration question:
Do you calculate freight amount based on net weight?
If this business configuration question is not scoped, then freight shown in the Basic View screen will be the Amount that you can find in the Pricing tab.
Resolution
This is the system expected behavior.
Please perform the following steps to scope the question:
- Go to the Business Configuration work center.
- Select the Implementation Projects view.
- Select the implementation project.
- Click the Edit Project Scope button.
- Navigate to the Questions tab.
- Expand General Business Data.
- Expand Product and Service Pricing.
- Select Sales Price Specifications.
- Under Group Freights, you can see the question:
- Do you calculate freight amount based on net weight?
- Scope the question and confirm/finish the process.
Once you scope the question within Business Configuration, the Freight value with be calculated for new documents created after the scoping.
See Also
2677469 - Mismatch of Freight in Sales Order and corresponding Customer Invoice
Keywords
Freight, Calculation, Basic View, Invoice, Invoice Requests, Price, Business Configuration, , KBA , AP-PRC-PC , Calculation , How To